We’re proud to share that Malibu and Axis Boats have earned recognition through the Marine Industry Customer Satisfaction Index (CSI) Program — the industry standard for measuring customer satisfaction based on verified feedback from new boat owners during their first year of ownership.
This award was presented last week at the 2026 Miami International Boat Show and reflects the quality built into every Malibu and Axis boat, from engineering and design to consistent manufacturing and overall craftsmanship.
The CSI Program is based entirely on independent customer surveys that measure satisfaction across the most important moments of ownership — including product quality, delivery, education, and long-term service and support. As an authorized Malibu and Axis dealer, SMG Boats is proud to deliver and support these boats through detailed on-water education, high-quality service, and ongoing support. Our team is committed to ensuring every owner feels confident, informed, and supported well beyond the sale.
Most importantly, thank you to our customers. To our local boat owners and boating families — thank you for choosing SMG Boats and trusting our team with your boating experience. Your confidence in us, your feedback, and your passion for life on the water mean more than we can say. We’re grateful to be part of your journey and truly appreciate the opportunity to support you and your time on the water.
This recognition reinforces the standards we hold ourselves to every day and the pride we take in representing brands that value the customer experience as much as we do. We look forward to continuing to help create perfect memories on the water with our community.
— The SMG Boats Team